Data and tenancy
TorchRunner is multi-tenant with strict isolation between workspaces. Your practice’s data, and each of your clients’ data, is segregated and access-controlled. The workspace reads from sources you connect and acts only under your direction.Security questionnaires
We maintain a completed security questionnaire and can provide it on request during evaluation. If your client’s procurement process requires a vendor security review, we are set up to support it.SOC 2
We are progressing toward SOC 2 Type I. An observation period is underway. We will not represent TorchRunner as “SOC 2 compliant” until a report has been issued by the auditor, because that claim is only true once the report exists. We would rather tell you exactly where we are than imply more than is true.If SOC 2 status is a gating requirement for an engagement you are bringing TorchRunner into, contact us directly. We can walk you and your client’s reviewer through the current state and timeline.